With the increased level of demand for IT Support workers across the globe, Certkingdom's have created an entry-level package designed specifically for people with general everyday IT knowledge. This is a great package for anyone looking at starting a career in IT as it can lead onto other exciting fields in so many different industries. As long as you know how to use Windows, email and the internet, this program could be for you.
This package starts off with the bare basics such as understanding how to properly navigate your way through Windows. This is very important for anyone wanting to work in IT Support as many common problems occur within Windows. Understanding how to use it properly will help you to troubleshoot problems. From here the course curriculum advances to the hardware side of computing. You’ll learn how to dismantle a PC, replace parts and understand what certain components look like and how they function. From here you’ll progress to the more advanced aspects of IT support such as learning how to build and maintain computer networks – which allows computers to communicate with one another. This will include learning about servers and how they affect networks, particularly security issues and how to deal with them. The last few modules help to refine your skills and prepare you to deal with people or businesses that have technical issues.
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The course also has an additional module free of charge on Microsoft Office 2007. This module will teach you how to properly use Office 2007 and troubleshoot. Having a good knowledge of Office from an IT Support point of view will increase your skills range and make you more attractive to employers.
To find more about this package, send us an email at support@certkingdom.com or visit http://www.certkingdom.com
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